Faulty item/replacements:
If your Comfee still isn't working as intended then contact us via email or social media, and one of our friendly staff will get back to you asap with a replacement item after we run through a few common issues.
If your item is faulty you can get a replacement. Your item needs to have the receipt or proof of purchase. Just contact us via our contact us page or through social media. Comfee Pain Relief Products on FaceBook or Instagram.
Refunds:
Refunds can be given on products in good condition with original undamaged packaging within 120 days of purchase, if the product doesn't work for you. Items must be posted back (with tracking) to our warehouse in QLD. Item must be posted out before the 120 days has expired.
Any package that arrives with damaged goods, damaged or no packaging or over the 120 days will be returned to the customer at their expense and no refund will be given.
Warranty:
All Comfee Relief products come with a full 1 year replacement warranty.
Postage policy:
Postage can sometime take a while. We endevour to send out within 2 working days but please be patient.
Most items will have tracking however smaller items like sticky pads will not, so please allow up to two weeks for delivery.
If you parcel is not recieved within this timeframe please contact us.
If delivery is urgent, please upgrade to express.
120 Day Guarantee - please see link below:
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